Privacy Policy

Last update: September 20, 2023

At EzPet Shopper, we value your privacy and are committed to maintaining the confidentiality and security of your personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us through our website.

1. Information We Collect:
- Personal Information: When you visit our website or place an order, we may collect certain personal information such as your name, email address, shipping address, and payment details. This information is necessary for order processing and delivery.
- Website Usage Information: We may also collect non-personally identifiable information about your interactions with our website, including your IP address, browser type, and the pages you visit. This information helps us analyze trends, improve our website, and enhance your browsing experience.

2. Use of Information:
- Order Processing: We use your personal information to process and fulfill your orders. This includes updating you on the status of your order and contacting you for necessary clarifications.
- Customer Support: We may use your email address to respond to your inquiries, provide assistance, and address any concerns you may have.
- Marketing Communications: With your consent, we may send you promotional emails about our latest products, special offers, and relevant pet care information. You can opt-out of these communications at any time.
- Improve our Services: We may use the website usage information to analyze user behavior, monitor website performance, and make necessary improvements.

3. Information Security:
- We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We restrict access to your personal information to only those employees or service providers who need it to perform their designated functions.

4. Disclosure to Third Parties:
- We do not sell, trade, or rent your personal information to third parties for marketing purposes.
- We may share your personal information with trusted service providers who assist us in running our business, such as payment processors and shipping companies. These partners are bound by strict confidentiality agreements and are only authorized to use your information as necessary to provide the requested services.
- We may disclose your personal information if required by law or when we believe that such disclosure is necessary to protect our rights or comply with legal obligations.

5. Cookies:
- Our website uses cookies to enhance your browsing experience. These cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and personalize your visit.

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns regarding our policy, please contact us at support@ezpetshopper.com.

Note: Please make sure to review and adapt the privacy policy according to your specific business requirements and legal obligations